A Night Less Ordinary
June 16th, 2009In the BTG Newsletter on Sunday (14th June), I wrote:
“A Night Less Ordinary” is a new initiative, launched lst December by Arts Council and the DCMS, to offer free theatre tickets to young people under the age of 26. Funding was given to theatres across the country which applied to join the scheme, ranging from £10,00 to £30,00 to £50,000. The scheme will run for two years and 618,000 tickets will be given away.
I was talking recently to the Marketing Manager of a participating theatre who told me that 200 tickets have been applied for since the theatre began the scheme but only 20 of the ticket holders actually turned up. “When we offer cut-price tickets, more or less everyone who buys them turns up,” he told me, “but free tickets clearly aren’t valued and anything from bad weather to ‘I’m feeling a bit tired’ will put them off.”
It would be interesting to know whether this has happened across the country. It’s early days, of course, but I have to confess that I’m not surprised. And on this showing the scheme certainly won’t succeed in its aim of getting the notoriously difficult to attract 18- 26 age range into the theatre.
In fact I have since heard from elsewhere that this is not uncommon. One correspondent - not referring to this particular scheme - wrote, “We used to negotiate batches of free tickets for disadvantaged groups – elderly people or young people in care etc. After a while, we realised that people did not value free tickets, and often would not turn up to collect them. We then started to charge £1 for the tickets. We found that people not only took up the offer, they were much more likely to turn up on the night. The small charge gave people a “stake” in the event – they were having to pay something, so they would not take the ticket unless they were serious. Even a 50p charge had a positive effect.”
Actually, that’s fairly elementary psychology, I think. I wonder whether the 20 mentioned above who did turn up would have been likely to go to the theatre anyway and were delighted to be able to go for free. It seems a strong possibility.
However A Night Less Ordinary is a two-year pilot scheme. It will be interesting to see the final results - and I would be very interested to hear from other theatres about their experience of it to date.